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Acceptable Use Policy

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Website Acceptable Use Policy

  1. Introduction
    1. Together with our website terms and conditions of use, this Policy governs how you may use this website (the Site), which is provided by us free of charge.
    2. References in this Policy to the Site include the following websites and all associated subdomains and web pages:

    3. You should read this Policy carefully before using the Site.
    4. By accessing or using the Site or otherwise indicating your consent, you agree to use the Site in accordance with this policy and the documents referred to within.
    5. If you do not agree with or accept any of this Policy, you should stop using the Site immediately.
    6. If you have any questions about the Site, please contact us by using the following e-mail address: Alternatively, you may contact us by telephone using the following number: 0800 999 1600.
    7. Calls will be answered at the following times:

      Mon - Fri 0800 – 18:00 (GMT/BST)
      We may record calls for quality and training purposes.

    8. If you have a hearing or speech impediment you can contact us using a textphone on 0800 999 1600.
    9. Definitions:
      1. "Policy" means this acceptable use policy and any other policies or documents supplemental to or herein contained;
      2. "Site" means the following websites and all associated subdomains and web pages:

      3. "Content" means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site.
      4. "We", "us" or "our" means SCIRIS GROUP LIMITED (company registration number 12544070) (VAT registration number GB353322817) the registered office of which is at:

        185 Park Street, 7th Floor
        SE1 9BL

        "You or your" means the person accessing or using the Site or its Content.

    10. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this Policy, at any time. It is your responsibility to check this Policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.
  2. Scope of Policy
    1. You and all users of the Site (including any staff, employees and any other persons connected to SCIRIS GROUP LIMITED (12544070) are bound by the provisions of this Policy and any other applicable policies alongside the Terms and Conditions of Use of the Site.
    2. We seek to promote, encourage and facilitate the safe, constructive and robust use of the services and Content of the Site in the interest of you and all other users of the Site. This shall require and be dependent upon the appropriate and legal use of the technologies, facilities, services and Content made available to you and all others of the Site.
  3. Acceptable Use of the Site
    1. The Site is for your personal and non-exclusive use only. If you comply with this Policy and the Terms of Use SCIRIS GROUP LIMITED (12544070) grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
    2. The Site is primarily to be used for the following:

      To provide Information about the company and product and Services

    3. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.
    4. Restrictions:
    5. As a condition of your use of the Site, you agree:
      • a. not use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
      • b. not access the Site in any manner that is prohibited by this Policy or our website terms and conditions of use;
      • c. not to use the Site to commit any act of fraud;
      • d. not to use the Site to distribute viruses or malware or other similar harmful software code;
      • e. not to use the Site for purposes of promoting unsolicited advertising or sending spam;
      • f. not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information ('phishing');
      • g. not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
      • h. not to use the Site in any manner that harms minors;
      • i. not to promote any unlawful activity;
      • j. not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
      • k. not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
      • l. not to attempt to circumvent password or user authentication methods; and
      • m. to comply with the provisions relating to our intellectual property rights and software contained in our website terms and conditions of use.
  4. Using our trademarks, logos or trade names
    1. You may only use our trademarks, logos or trade names with our prior written permission. Any other use is prohibited.
    2. In the event that you are given such permission you may only use our trademarks, logos or trade names in accordance with the strict limits of such permission and any guidelines imposed by us.
  5. Breach
  6. We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.

  7. Disputes
    1. We will try to resolve any disputes with you quickly and efficiently.
    2. If you are unhappy with us please contact us as soon as possible.
    3. To formally make a complaint to us please use our complaints handling procedure (
    4. If you and we cannot resolve a dispute using our complaint handling procedure, we will:
      1. let you know that we cannot settle the dispute with you; and
      2. consider the need for Alternative Dispute Resolution and, if considered necessary, provide you with information about any alternative dispute resolution provider we deem appropriate to deal with your complaint.
    5. If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
    6. Relevant United Kingdom law will apply to these Terms.

This policy is up to date as of: 1st November 2022.